Privacy Policy - CreatorMate

CreatorMate ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. Please read this policy carefully.

1. Information We Collect

We may collect the following types of information when you use CreatorMate:

Account Information: When you register, we collect your name, email address, and other basic profile information you provide.
TikTok OAuth Data: When you connect your TikTok account via OAuth, we access certain data as authorized by you through TikTok's API, which may include:

TikTok username and display name
TikTok profile picture/avatar
Video content and metadata (titles, descriptions, hashtags)
Video publishing permissions (upload and post videos on your behalf)
Account insights and analytics data (if authorized)

Usage Data: Information about how you interact with our service, including features used, actions taken, and timestamps.
Content Data: Videos, captions, and other content you upload through our platform for publishing to TikTok.

2. How We Use Your Information

We use the collected information for the following purposes:

To provide, maintain, and improve the CreatorMate service
To publish videos to your TikTok account as authorized by you
To display your TikTok account information (username, avatar) within our dashboard
To analyze usage patterns and improve user experience
To communicate with you about service updates, features, and support
To ensure compliance with our Terms of Service and applicable laws

3. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

Account data is retained while your account is active
Content data (videos uploaded for scheduling/publishing) is retained for up to 90 days after publishing, or until you delete it
TikTok OAuth tokens are stored securely and can be revoked by you at any time through your TikTok account settings
Upon account deletion, we delete or anonymize your personal data within 30 days

4. Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data in the following limited circumstances:

TikTok: When you use our TikTok integration, we transmit content and commands to TikTok's API as necessary to fulfill your requests (e.g., publishing videos).
Service Providers: We may use trusted third-party services for hosting, analytics, and infrastructure — all bound by data processing agreements.
Legal Requirements: We may disclose information if required by law, court order, or governmental regulation.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS), secure token storage, and access controls. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

Access and review the personal data we hold about you
Request correction of inaccurate data
Request deletion of your account and associated data
Revoke TikTok OAuth access at any time through your TikTok account settings
Opt out of non-essential communications

To exercise any of these rights, please contact us at hello@baicaokit.com.

7. TikTok-Specific Disclosures

CreatorMate uses TikTok's official APIs. When you connect your TikTok account, you authorize us to access specific data and perform actions as permitted by TikTok's Developer Terms and API policies. We only access the minimum data necessary to provide our service. You can review and manage TikTok's data processing by visiting TikTok's Privacy Center.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through a notice on our platform. Continued use of CreatorMate after such changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: hello@baicaokit.com
Website: creatormate.baicaokit.com